A print arrived damaged
One photo, one message, within 14 days of delivery.
- Photograph the print and the packaging as they arrived.
- Send the photo with your order reference — reply to your receipt for a site order, or message the order on Etsy.
- We reprint it or refund it, your choice. You do not need to send the damaged print back.
Misprinted — wrong crop, wrong map, a flaw in the print itself — counts the same as damaged.